Contact information

OFFICIAL COMPANY INFORMATION

Haining Junting Network Technology Co., Ltd. Operator of the Heatlspire kitchen storage organizer online store.

GET IN TOUCH

Have enquiries regarding our kitchen storage racks, orders, delivery, returns, refunds, payments or privacy-related matters? Our professional support team is always ready to provide dedicated assistance.

Customer Support：service@heatlspire.com

Email is our primary and most efficient support channel for all kitchen storage product and order-related consultations.

When you write to us, please prepare:

For existing orders: your order number and checkout email address, helping us quickly locate your order and speed up reply processing.

For damaged / wrong / missing kitchen storage products: attach a detailed problem description, as well as clear photos or videos of the storage rack items, product packaging and shipping label.

For return requests: please never send goods back without prior consultation. Our team will provide you with official return specifications and the correct return receiving address.

Response Time

We generally reply to all customer emails within 1–2 business days. Inquiries involving logistics confirmation, payment verification, refund review and privacy applications may require additional processing time.

BUSINESS INFORMATION

Company: Haining Junting Network Technology Co., Ltd.

Email: service@heatlspire.com